Frequently Asked Questions
Q. How Much Does It Cost To Hire A Professional Cleaning Company?
A. We try to make our cleaning services as upfront and simple as we can, so we have developed a flat-rate pricing system that works well and is fair for us and our clients.
Q. What If I Only Want A Few Specific Items Or Specific Rooms Cleaned?
A. We want to offer our clients a service that fits their situation, so we have a flexible “Priority Clean” option and this is done at our hourly rate and performed based on what you would like us to clean.
Q. What Exactly Is Your 200% Guarantee?
A. We will re-clean the missed areas/items within 24 hours, and if you are still not happy we will issue a refund. In order to be eligible for a re-clean / refund complaints must be lodged with 24 hours of the scheduled service
Q. What is your cancellation policy?
A. Please give us as much notice as possible if you need to cancel. Appointments canceled less than 24 hours before your scheduled appointment time are subject to a 50% cancellation fee.
Please note, quality complaints must be submitted within 24 hours of cleaning to be eligible for re-clean or refund.
Didn`t Find What You Need? Ask Us
We encourage all our clients to share what they think about our work. This feedback allows us to grow and get better all the time, so we’re very thankful for whatever you have to say!
This is a really convenient service. You just book the appointment online, make changes from your account as needed, and a maid shows up whenever you order one, even if you only give them a days notice! The one time they weren't able to accommodate my last minute request, they called me right away and arranged to have a maid come out later in the evening so my house would be clean before my visitors arrived. The maids they send aren't always that quick, but that is because they take their time and do a really thorough job. The girls are always very friendly too, it's a pleasure having them in my home.
You should use this cleaning company for sure. They are very good, I always get the best clean.
Becca has been genuinely kind, patient and professional with me because I have never had Maid services before. I asked so many questions that I would have hung up on "ME".
My sister booked a clean from here for my birthday and it was fantastic! Julitta took her time and did a wonderful job, my house has never been so clean! I'll definitely be rebooking again in the future!
Jeanine is a great cleaner, and so sweet! She does an awesome job on my home, and with the recurring client discounts, it's affordable too! I hope to stay with this company for a long time to come!
Wow am I happy I found this place. we had a bunch of construction done on our home, and the dust was totally out of hand. I have lung issues and was not able to clean up myself, and needed it done right away for health reasons. this company came right away on next to no notice and cleaned up all of the dust really well